Clinic Management Software

Once a clinic is operational it should have ways to maintain its records. Records like appointments, help the clinic to schedule its day. Records like patient charting & billing, so a doctor always knows for returning patients, what the diagnosis was or the treatment that was done.

These records help a clinic to simplify its operations which otherwise would become very difficult as the patient base grows - if they were managed in head or on paper. As we forget & case sheets get lost.

So any clinic management software that a clinic uses should have these basic features:

1. The doctor should be able to schedule an appointment. On scheduling, confirmation messages should be sent to patients automatically through the software itself.
2. The software should send reminder messages to patients on the day of the appointment, as people often forget doctor appointments or just try to delay them.
3. The doctor should be able to write down prescriptions & add billing information to the software. Software should have the capability to allow the doctor to either share these documents digitally or print them out.
4. The doctor should be able to view patient records of an older patient when they re-visit, to re-collect the diagnosis & treatment suggested.

These basic features are simple data entry operations, that if maintained ease your clinic operations to a good extent.

Clinic Growth Softwares

General data entry management software is ok to maintain appointment & patient records so we don’t remain dependent on paper & our memory. But these software are a bit archaic.

We should be looking for tools that not only serve as data storage but also help our clinics to grow, help to give our patients a better experience and help to increase our patient footfall.

This software can be termed clinic growth software. This is something that is followed vastly by clinics that are a bit more tech-savvy, especially in Western countries.

The general capabilities of such software are as follows:

1. A clinic is able to gather feedback & reviews from their patients in an automated fashion. Such feedback can be acted upon to make yourself better. Also one can tackle negative reviews before they are made public. This helps in increasing online standing for the clinic.
2. You get appointment widgets that can be added to your website, to Facebook pages or other social sites. This helps in generating new leads for the clinic.
3. Smart call handling is also provided where if patients call your clinic & the call is missed or the line is busy, you receive missed call alerts & patients receive appointment booking links as a message.
4. They also help in converting patients on suggested treatment plans, with automated reminders, treatment information & payment options.
5. They also automate patient communications like appointment confirmation, rescheduling, appointment reminders, follow-up reminders, etc.

Also, these capabilities are tailored to enable a clinic to provide exceptional patient experience, ease its operations & grow online.

In conclusion, clinic growth software can be an investment that helps you & your clinic to get better.